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Case Study: OneFrederick Collaborative

Service Area: Community Organizing

Problem:
Frederick’s creative community faced systemic challenges, including a lack of affordable studio spaces, limited funding opportunities, and insufficient integration of art into broader community development efforts. Many local artists felt unsupported, leading to an outmigration of talent.

Solution:
Watershed Insight partnered with the OneFrederick Collaborative to organize the creative community around a shared vision of interdependence. They conducted ecosystem mapping to identify gaps, advocated for policies to support artists, and developed programs such as grant opportunities, shared creative spaces, and public art initiatives. Community events and workshops were also launched to connect residents with local artists and build public support for the creative community.

Result:
Frederick’s creative ecosystem thrived, with a 50% increase in available resources for artists and the establishment of two new collaborative studio spaces. Local art festivals and public art installations strengthened community ties and boosted local economic activity, making Frederick a hub for creative talent and cultural innovation.
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Case Study: Sol Center

Service Area: Change Management

Problem:
The Sol Center faced challenges in redefining its mission to encompass broader wellness services beyond yoga, such as meditation, nutrition, and life coaching. Staff and long-term clients resisted the change, fearing it might dilute the center’s identity and core values.

Solution:
Watershed Insight guided the Sol Center through a structured change management process. They engaged all stakeholders in co-developing the new mission, ensuring alignment with the center’s evolving ecosystem. Incremental changes were introduced, supported by regular updates, open feedback forums, and training sessions to help staff and clients adapt to the expanded offerings.

Result:
The Sol Center successfully transitioned to its new mission, with a 40% increase in program participation and positive feedback from long-term clients who appreciated the center’s commitment to preserving its roots while embracing holistic wellness. Staff morale improved as they adapted to their evolving roles with clarity and purpose.
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Case Study: Housing Authority of the City of Frederick

Service Area: Conflict Resolution

Problem:
Tensions between residents and staff at the Frederick Housing Authority were escalating due to unresolved disputes, lack of clear communication channels, and misunderstandings about policies. Additionally, the resident board lacked the leadership skills needed to advocate effectively for their community.

Solution:
Watershed Insight facilitated conflict resolution workshops to improve communication and establish trust between residents and staff. They also provided tailored leadership training for the resident board, equipping members with the skills to mediate disputes, represent their community effectively, and collaborate with staff on key decisions.

Result:
Conflicts between residents and staff were reduced by 60%, and the newly empowered resident board became an active participant in decision-making, leading initiatives like a neighborhood beautification project. Trust between residents and staff significantly improved, creating a more cohesive community.
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